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As an Assistant Manager, you will:

  1. Oversee and train team members.
  2. Assist customers with orders and operate cash register.
  3. Providing excellent customer service, put big smiles on our customers' faces, and bring people joy.
  4. Make delicious snow cream and boba teas.
  5. Keep the store a clean environment by cleaning tables, countertops, equipments, fixtures, work areas, mopping, and taking out trash.

You are:

  1. Open to learning and trying different cuisine.
  2. Passionate about creating hospitality experiences.
  3. Serious about your work but don’t take critics too seriously.
  4. Reliable and consistent, your teammates can always depend on you to be punctual and bringing your A game.
  5. Detail oriented and care for quality.

You're expected to:

  1. Train and coach team members and be a role model for your team.
  2. Show passion for quality, pay attention to details, be willing to clean (a lot).
  3. Commit to delivering consistent, heartwarming service and best customer experience to our guests.
  4. Maintain a consistent, contagious positive attitude within the team.
  5. Take responsibilities in quality control and maximizing speed of service.
  6. Be able to work in a fast-paced environment and act calm when challenges come up.
  7. Be resourceful for problem solving.
  8. Work as a team player and lead the team in keeping the store running smoothly and beautifully.
  9. Be comfortable with multi-tasking around the store, including back of house duties.
  10. Acquaint yourselves with what distinguishes Sweet Tooth Shavery from other ice cream and tea shops.
  11. Be available to work 3-4 weekdays, 1 day on weekends, and late nights (11 p.m.). Full time only

We are a start-up dessert store that currently run by two owners so we prefer long-term team members who are passionate about learning and interested in growing with us.